Techmart / Shipping

To place your order, kindly follow the steps below:

ADDING ITEMS

Browse through our list of available products.
Once you have found a product of interest, add the product to your shopping cart.
Use the PLUS or MINUS buttons to adjust your order quantity.

To add the product, click / tap the button

You may also click / tap the product picture to view more info about the product.

VIEWING YOUR CART

You may view added items in your shopping cart.
To view your shopping cart, click or tap the Cart icon at the bottom right of the screen.

ADJUSTING ITEMS QUANTITY

You may further adjust the order quantity for each item your shopping cart before checking out.
To adjust the quantity, click the UP or DOWN button of item.
You may also key in the wanted quantity into the quantity box.
When you are done, click / tap the RECALCULATE button to recalculate the total price.

CHECK OUT

To proceed to check out, click the CHECKOUT NOW button.

SUBMITTING YOUR ORDER

First verify that your Shipping Address is valid.
You may make corrections to your shipping address before proceeding.
If you have made changes to your shipping address, click / tap the SAVE button.
Next select your preferred method of payment by clicking / tapping on the payment method.
A TICK will appear beside the selected payment method.
Finally verify that your Order Items is correct.
If you are satisfied, click / tap the SUBMIT ORDER button.

UPLOADING YOUR PAYMENT SLIP

In order for us to process your order, we need to verify that you have made payment.
We therefore need you to upload your payment / bank in sip to us for verification.

There are 2 places where you may do that.

1. Checkout Complete Page (after Submitting your Order)

2. My Orders Page

To upload your payment / bank in slip,

Click or tap the UPLOAD PAYMENT SLIP NOW
Click or tap the CAMERA / SELECT button to select your payment slip.
Click or tap the UPLOAD PAYMENT SLIP button to start the upload.

VIEWING YOUR PAST ORDERS

To view your past orders, click or tap the My Orders icon at the bottom right of the screen (beside the Cart icon).

We offer the following payment methods. During checkout, you may select one of the following payment method.
Once you have made payment, kindly upload your Bank In Slip or Payment Slip to us to verify.

To use Cash Deposit, kindly bank in cash or cheque to one of our bank account below:

Recipient Name: MMAG DIGITAL SDN BHD

Account Number: Key in our account number

Reference: key in the confirmation order number. eg. CO1611XXXXXXX

NOTE:
Cheques deposit may require 2-3 days for clearance.

#	Bank	A/C Number
1		512754311216
2		8003611491

To use Online Fund Transfer / GIRO, you may follow the steps below:

1. Login to your Online Banking
2. Look for Transfers (or something similar)
3. Look for Interbank Fund Transfer / GIRO (or something similar), click on Interbank Fund Transfer.
4. Select the destination Bank
5. Key in the following info:

Amount (Pay amount)

From Account (Select your Savings / Current account)

Mode of Transfer (Instant or Interbank GIRO)

Effective Date (Select effective date)

Recipient Name (key in MMAG DIGITAL SDN BHD)

Transaction Type (Select Funds Transfer)

Account Number (Key in our account number)

Reference (key in the confirmation order number. eg. CO1611XXXXXXX)

6. Click Submit / Transfer Now

#	Bank	A/C Number
1		512754311216
2		8003611491

To use JomPAY, you may follow the steps below:

1. Login to your Online Banking (for your Credit Card)
2. Look for Bill Payment (or something similar)
3. Look for JomPAY, click on JomPAY (Pay your bill using JomPAY)
4. Click Make a one-off payment (or something similar)
5. Key in the following info:

Amount (Pay amount)

From Account (Select your Credit Card account)

Biller Code (key in 9415)

Reference (key in the confirmation order number. eg. CO1611XXXXXXX)

6. Click Submit / Pay Now

Description	Biller Code
JomPay Online Transfer & Credit Card	9415

Purchase Policy

Return of goods purchased are not allowed.
Products Sold are Non-Refundable.

Shipping & Delivery Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.

Delivery Timeline

Shipping Method	Location	Estimated Delivery Time
Standard	West Malaysia	1 - 2 days
Standard	East Malaysia	3 - 5 days

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Delivery Deemed Completed
Upon receipt of the product, you will be asked to sign a delivery order to acknowledge safe receipt. It is your responsibility to ensure that the delivered product corresponds with the product stated on your Order Summary. Upon signing the delivery order, delivery shall be deemed to have been successfully completed.

Delivery is deemed to have taken place and risk of loss, breakage and all damage and all other risks in the product shall pass to you on arrival at your Delivery Address.
Discrepancy and Damages

Neither MMag Digital Sdn Bhd is liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Unless otherwise expressly provided, where discrepancy occurs or where there is evident of damage through reasonable inspection to the product, you must still take delivery of the product and report the discrepancy or damage to MMag Digital Sdn Bhd within twenty-four (24) hours after receipt of the product.

HELP LINE

+60 10-799 4949

cs@techmart.my

Mon - Fri, 9:00am - 6:00pm

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